Success story
Comune di Casalecchio di Reno
The introduction of the VOIP switchboard in the IT infrastructure

the novelty of the voip switchboard


Comune di Casalecchio di Reno implements the VOIP switchboard with Digium Asterisk technology

Comune di Casalecchio di Reno
Customer: Comune di Casalecchio di Reno
Realization: January 2011

Project for setting up the first VOIP DIGIUM switchboard in Europe

The installation of the VOIP switchboards in the municipality of Casalecchio di Reno was a real novelty: it was, in fact, the first VOIP switchboard based on Digium technologies in Europe. An innovative project of high technological level, which saw 3CiME Technology and the municipality of Casalecchio di Reno as protagonists; this allowed the information systems to bring the voice into the ordinary management of the institution's infrastructure.

The software of the new VOIP switchboard, which serves 350 users spread over multiple sites, saw the installation on a pair of Citrix XenServer servers in high reliability. The design of the VOIP switchboard included a comprehensive supply; consequently, not only software and telephones, but also all the components necessary for correct operation, such as the PRI and FAX gateways for the main office, and the GSM gateways for the secondary offices.

Furthermore, the Municipality of Casalecchio di Reno did not have voice mail, videoconferencing, call management and integration with configuration of its own computer. Digium won the job mainly because Switchvox is an excellent VOIP phone system, one of the best when it comes to integrating with web applications that help companies achieve success.
Result? No more endless waiting to move or replace phones. With the mapping provided when installing the new Digium system, adding a new phone device takes minutes instead of days.

The private telephone lines previously used in all five Casalecchio remote stations, including schools, have been replaced with wireless LAN (High Performance Radio), eliminating the need for excess wiring thanks to the installation of the VOIP switchboard. Today, everyone has one or more IP phones connected with their new PBX (Private Branch Exchange), and remote locations can make calls using a connection to the Casalecchio phone provider, allowing significant cost savings (around 12,000) euro per year) and a significant improvement in the efficiency of the service.

The installation experience of the VOIP switchboard was also published on Digium's US website at:

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Installation and configuration of the new VOIP PABX based on DIGIUM ASTERISK technology

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Download the Case Study of Comune di Casalecchio di Reno

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