The installation of the VOIP switchboards in the municipality of
Casalecchio di Reno was a real novelty: it was, in fact, the first VOIP switchboard based on
Digium technologies in Europe. An innovative project of high technological level, which saw 3CiME Technology and the municipality of Casalecchio di Reno as protagonists; this allowed the information systems to bring the voice into the ordinary management of the institution's infrastructure.
The software of the new
VOIP switchboard, which serves 350 users spread over multiple sites, saw the installation on a pair of
Citrix XenServer servers in high reliability. The design of the
VOIP switchboard included a comprehensive supply; consequently, not only software and telephones, but also all the components necessary for correct operation, such as the
PRI and FAX gateways for the main office, and the
GSM gateways for the secondary offices.
Furthermore, the Municipality of Casalecchio di Reno did not have voice mail, videoconferencing, call management and integration with configuration of its own computer.
Digium won the job mainly because
Switchvox is an excellent
VOIP phone system, one of the best when it comes to integrating with web applications that help companies achieve success.
Result? No more endless waiting to move or replace phones. With the mapping provided when
installing the new Digium system, adding a new phone device takes minutes instead of days.
The private telephone lines previously used in all five Casalecchio remote stations, including schools, have been replaced with
wireless LAN (High Performance Radio), eliminating the need for excess wiring thanks to the
installation of the VOIP switchboard. Today, everyone has one or more IP phones connected with their new PBX (Private Branch Exchange), and remote locations can make calls using a connection to the Casalecchio phone provider, allowing significant cost savings (around 12,000) euro per year) and a significant improvement in the efficiency of the service.
The
installation experience of the
VOIP switchboard was also published on Digium's US website at:
https://www.digium.com/resources/success-stories/comune-di-casalecchio-di-reno